National Leader in Customer Relations Management
Location: California > Orange County
Industry: Business Services > Other Business Services
Financials
Asking Price: $7,500,000
Gross Revenue: $12,500,000
Gross Revenue Comments: 2008 projection
Cash Flow: $1,918,370
Cash Flow Comments: 2008 projection
Business Summary
To call this company an operator of call centers is like calling IBM a manufacturer of calculators.
This company is probably the leading provider of Customer Relationship Solutions in the United States. It’s cutting edge proprietary solutions assist their Fortune 1000 clients with their 24/7 Direct Response; CRM; “Web Chat” & Real Time Email Response; Payment Processing; Lead Generation Services; IVR & Multimedia Broadcast Solutions.
When American Idol staged their special, “American Idol Gives Back”, this company provided all the call center response staff, web based solutions and payment processing that seamlessly received and processed over $50 million in donations in one evening!
A growing list of the country’s leading Universities have decided to offer online courses, and this company is the prime choice to handle lead generation, initial response, CRM, follow up and payment processing. The proprietary software that the company has developed enables these clients to track all responses so efficiently that future programs can be tailored to match market response and conditions.
Other clients include: American Red Cross (Katrina); Department of Defense; White House Conference on Aging; Genentech to name just a few.
The company is on its way to gross revenues of $12.5 million (2008P) – ($15m+ 2009), with trailing twelve month EBITDA in excess of $1.5 million and $1.9m to $2.25m projected for full year 2008.
The two founders/owners, wish to continue with the company to help build it to the $50 million to $100 million level that it deserves within the next few years.
The ideal transaction would be a sale of approximately 75% of the equity, with the owners retaining the balance for a second “bite” as an exit strategy down the road.
This opportunity would be suitable for a Private Equity Group, another company in the same or similar space, or an individual that can bring suitable skillsets and vision.
A video presentation of the company from the current owners/partners is available to view on a private weblink, as is a P&L and a full profile of the company.
This company is probably the leading provider of Customer Relationship Solutions in the United States. It’s cutting edge proprietary solutions assist their Fortune 1000 clients with their 24/7 Direct Response; CRM; “Web Chat” & Real Time Email Response; Payment Processing; Lead Generation Services; IVR & Multimedia Broadcast Solutions.
When American Idol staged their special, “American Idol Gives Back”, this company provided all the call center response staff, web based solutions and payment processing that seamlessly received and processed over $50 million in donations in one evening!
A growing list of the country’s leading Universities have decided to offer online courses, and this company is the prime choice to handle lead generation, initial response, CRM, follow up and payment processing. The proprietary software that the company has developed enables these clients to track all responses so efficiently that future programs can be tailored to match market response and conditions.
Other clients include: American Red Cross (Katrina); Department of Defense; White House Conference on Aging; Genentech to name just a few.
The company is on its way to gross revenues of $12.5 million (2008P) – ($15m+ 2009), with trailing twelve month EBITDA in excess of $1.5 million and $1.9m to $2.25m projected for full year 2008.
The two founders/owners, wish to continue with the company to help build it to the $50 million to $100 million level that it deserves within the next few years.
The ideal transaction would be a sale of approximately 75% of the equity, with the owners retaining the balance for a second “bite” as an exit strategy down the road.
This opportunity would be suitable for a Private Equity Group, another company in the same or similar space, or an individual that can bring suitable skillsets and vision.
A video presentation of the company from the current owners/partners is available to view on a private weblink, as is a P&L and a full profile of the company.
About the Business
Year Established: 1997
Employees: 150 full time -
Relocatable: Yes
Facilities: 26,000 sq. ft. of modern offices in two locations
About the Sale
Reason For Selling: Partial Sale Only Desired
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The information on this listing has been provided by either the seller or a business broker representing the seller. BizQuest has no interest or stake in the sale of this business and has not verified any of the information and assumes no responsibility for its accuracy, veracity, or completeness. Please review the full Disclaimer here.
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